Privacy Policy
Privacy Policy for SJ GARMENTS
**Effective Date: January 03, 2026**
**Last Updated: January 03, 2026**
At SJ GARMENTS ("we," "us," or "our"), we operate an e-commerce website (the "Website") https://www.gkclothing.in specializing in the sale of t-shirts for men, women, and kids. We are committed to protecting your privacy and handling your personal data in compliance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, make purchases, or interact with our services. By using our Website, you consent to the practices described in this policy. If you do not agree with this Privacy Policy, please do not access or use our Website.
1. Information We Collect
We collect information to provide and improve our services, process orders, and enhance your shopping experience. The types of information we may collect include:
- **Personal Information**: Data that identifies you, such as your name, email address, phone number, shipping and billing address, and payment details (e.g., credit/debit card information or UPI details) when you create an account, place an order, or subscribe to our newsletter.
- **Sensitive Personal Data**: In limited cases, such as financial information for payments or any health-related details if provided voluntarily (e.g., for custom sizing). We do not collect sensitive data like biometric information, medical records, or sexual orientation unless explicitly required and with your consent.
- **Technical and Usage Data**: Automatically collected information, including your IP address, browser type, device information, operating system, pages viewed, time spent on the Website, referral sources, and clickstream data. We use cookies, web beacons, and similar technologies to track this.
- **Behavioral Data**: Purchase history, product preferences (e.g., categories like men's, women's, or kids' t-shirts), search queries, and interactions with emails or ads.
- **Communication Data**: Information from emails, chats, feedback forms, or customer support inquiries.
We do not collect information from children under 18 without parental consent. If we become aware of such data, we will delete it promptly.
2. How We Collect Information
- **Directly from You**: When you register, place an order, sign up for promotions, or contact us.
- **Automatically**: Through cookies and tracking tools when you browse or interact with the Website.
- **From Third Parties**: Such as payment gateways (e.g. CashFree/PayU), shipping partners (e.g., Delhivery), analytics providers (e.g., Google Analytics), or social media platforms if you log in via them.
3. Purpose of Collection and Use
We use your information for legitimate business purposes, including:
- Processing and fulfilling orders, including payments, shipping, and returns for t-shirts in men’s, women’s, and kids’ categories.
- Providing customer support and responding to inquiries.
- Personalizing your experience, such as recommending products based on your browsing or purchase history.
- Sending marketing communications, newsletters, or promotional offers (with your consent; you can opt out anytime).
- Analyzing Website usage to improve our services, detect fraud, and ensure security.
- Complying with legal obligations, such as tax reporting or dispute resolution.
We will not use your data for purposes beyond what is described here without your prior consent.
4. Sharing and Disclosure of Information
We may share your information with:
- **Service Providers**: Third-party vendors for payment processing, shipping, email services, or analytics. These parties are contractually obligated to protect your data and use it only for the services they provide.
- **Business Partners**: For joint promotions or affiliate marketing, with your consent.
- **Legal Authorities**: If required by law, such as in response to a court order, government request, or to prevent illegal activities.
- **Business Transfers**: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
We do not sell your personal information to third parties. All sharing is done with appropriate safeguards, and we ensure compliance with data protection laws.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, loss, misuse, or alteration. These include:
- Encryption for sensitive data (e.g., SSL for payment transactions).
- Firewalls, access controls, and regular security audits.
- Secure servers hosted in India or compliant jurisdictions.
Despite these measures, no system is completely secure. In the event of a data breach, we will notify affected users and authorities as required by the DPDP Act.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law (e.g., 5-7 years for financial records under tax laws). After that, we securely delete or anonymize it.
7. Your Rights
Under the DPDP Act and other laws, you have the following rights:
- **Access**: Request a copy of your personal data.
- **Correction**: Update inaccurate or incomplete information.
- **Erasure**: Request deletion of your data (subject to legal obligations).
- **Withdrawal of Consent**: Opt out of data processing or marketing at any time.
- **Portability**: Receive your data in a transferable format.
- **Complaint**: Lodge a grievance if you believe your rights are violated.
To exercise these rights, contact our Grievance Officer (details below). We will respond within 30 days.
8. Cookies and Tracking Technologies
We use cookies to enhance functionality, such as remembering your cart or preferences. You can manage cookies via your browser settings, but disabling them may limit Website features. For more details, see our Cookie Policy (if separate).
9. Third-Party Links
Our Website may contain links to external sites (e.g., payment gateways). We are not responsible for their privacy practices. Review their policies before providing information.
10. Children's Privacy
Our Website is not intended for children under 13. We do not knowingly collect data from them. Parents/guardians should supervise children's online activities.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or laws. We will notify you via email or a Website notice for significant changes. Continued use after updates constitutes acceptance.
12. Grievance Officer and Contact Information
For questions, complaints, or to exercise your rights, contact our designated Grievance Officer:
- Name: Mr. S. S. KAVADE
- Email: admin@gkclothing.in
- Address: C2 GOLDEN ORCHID, P C N T D A, RAJMATA JIJAU CHOWK, NEAR FLYOVER , MOSHI PRADHIKARAN, PUNE : 411 019
- Phone: +91-91726 92568
We will address grievances within one month, as required by law.
This Privacy Policy is governed by the laws of India. If any provision is invalid, the remainder remains enforceable.
Thank you for trusting SJ GARMENTS with your information. Shop confidently!